1. Information we collect

• Contact information you provide during a phone call, including your phone number.
• Details related to your request, such as an order, reservation, appointment, or question.
• Call and message metadata (for example, date, time, and delivery status).

2. How we use your information

• To provide the service you requested from the Business, including sending you the text message(s) you agreed to receive during your call.
• To operate, maintain, and improve our service.
• To comply with legal obligations and enforce our terms.

3. SMS / text messaging

We send text messages only after you give verbal consent during a phone call, as described in our SMS Terms & Conditions. You can opt out at any time by replying STOP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information related to text-messaging opt-in and consent will not be shared with any third parties.

4. How we share information

We do not sell or rent your personal information. We share information only:

• with the Business you contacted, so it can fulfill your request;
• with service providers who help us operate the service (such as our telecommunications and messaging provider) and who are bound to protect it; and
• when required by law or to protect our legal rights.

We never sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

5. Data retention

We retain information for as long as needed to provide the service and to meet legal, accounting, or reporting requirements.

6. Your choices

• Opt out of text messages at any time by replying STOP.
• Request access to, correction of, or deletion of your information by contacting us at contact@trenddigitalmarketing.com.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Children’s privacy

Our service is not directed to children under 13, and we do not knowingly collect information from them.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent changes.

10. Contact us